Revolutionizing the fresh produce supply chain with a mobile app
Overfoods aimed to revolutionize Singapore's fresh produce supply chain with a tailored mobile app solution. Their strategic vision focused on automating order management, optimizing delivery logistics, and elevating customer satisfaction to set new industry standards in efficiency and service quality.
Scope of work
The project centered around designing and implementing a comprehensive mobile app, aimed to automate processes, enhance transparency, and elevate service standards within Over Foods' supply chain.
The goal was to create intuitive interfaces that simplify order management for restaurant administrators, streamline the ordering process for restaurant staff, and optimize delivery management for agents.
Building mobile applications tailored for both restaurant staff and delivery agents to support real-time order processing, status updates, and communication functionalities essential for efficient operations.
Implementation of the required integrations aimed to enhance automation, improve data accuracy, and ensure overall system interoperability, thereby achieving seamless data flow and operational efficiency.
Tech stack
We carefully selected the technology stack for Overfoods to ensure scalability, real-time data processing, and seamless integration across platforms.
OVER FOODS PTE. LTD, headquartered in Singapore, stands at the forefront of the fresh produce delivery industry, specializing in the wholesale delivery of fruits and vegetables.
Project challenges
Overfoods encountered significant challenges in their fresh produce supply chain operations like manual coordination complexities between restaurants, internal operations, and delivery agents, leading to delays and errors in order processing and delivery, impacting overall service reliability.
The process
Our process is driven by a commitment to innovation and customer-centricity, ensuring that every step is optimized for efficiency and effectiveness.
Our solution
We integrated cutting-edge technology with our industry expertise to address the complexities of order management and delivery logistics.
Provides restaurant administrators and finance teams with a centralized hub for efficient order management, delivery tracking, and streamlined billing processes. This solution simplifies operations by integrating these functions into a single interface, enhancing accuracy and reducing manual errors.
Offers restaurant staff a user-friendly interface to place orders seamlessly. It facilitates real-time communication with Overfoods, enabling staff monitoring, and instant updates, ensuring accurate order processing, and enhancing efficiency in inventory management.
Designed specifically for delivery agents, this mobile app equips them with real-time updates on pickup and delivery schedules. Integrated with GPS functionality, it improves navigation and optimizes routes for efficient deliveries, enhances visibility into delivery statuses, and ensures timely service.
Final results
The launch of mobile apps for Overfoods, resulted in an impressive 40% increase in operational efficiency and a notable 25% increase in business volume, firmly establishing them as a leader in the digital fresh produce supply chain.
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